Returns - simple and uncomplicated at Harry Hartmann!

With us, you have the opportunity to test all Fiberreed reeds at your leisure. If you are not satisfied with your reed , you can return it within 14 days of receipt and we will refund the full purchase price (excluding shipping costs).

 

Important notes:

  • Returns are only valid for Fiberreed reeds and Ranger mouthpieces. Other accessories such as mouthpieces from other brands cannot be returned after the first use.
  • The customer shall bear the costs for the return shipment.
  • For returns after the 14-day period, please contact us.

 

Do you have any questions about your order or return?
Please contact us by telephone on +49 (0) 711-60 33 10 or by e-mail
at mail@fiberreed.de.

Unsure which reed is the right one?

You have the option of ordering various reeds in different thicknesses, trying them out at home and simply returning them if they don't fit - with a refund.